How to choose a clinic abroad: a checklist for patients

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Modern medical tourism has reached a new level, becoming one of the fastest-growing industries. Every year, more than 10 million people travel to other countries for treatment.

Why do patients seek treatment abroad?

Large international clinics often collaborate with research centers, allowing them to implement innovative treatment methods and the latest medications first. For instance, in Germany, modern antiviral drugs are used to treat hepatitis C, while in Spain, viral therapy is being used experimentally for cancer treatment.

The key principle of doctors in countries with advanced medicine is to treat the patient, not just the disease. Individually tailored treatment plans based on precise diagnostics improve treatment effectiveness and its tolerance, which is especially crucial for complex cases.

In Western countries, medical services are predominantly paid through insurance funds, and the extent of care provided depends on the insurance policy’s terms. Basic policies often have low premiums but limited coverage, frequently excluding dentistry, cosmetic procedures, or cancer treatment. Additionally, in some countries like the UK, elective surgeries involve long waiting times—up to 1–2 years. Given the high cost of treatment outside the insurance system, many patients prefer seeking medical care abroad, where an optimal “price-to-quality” ratio makes treatment more accessible and effective.

The diagnostic capabilities of foreign clinics are significantly broader. This is especially important for oncology patients, where accurate diagnosis determines treatment efficacy. In many cases, diagnoses made earlier are revised in foreign clinics, leading to changes in treatment approaches.

According to statistical data, about 35% of diagnoses made before visiting top clinics are not confirmed. High-quality diagnostics and a comprehensive treatment approach enable addressing even the most challenging diseases, including cancer.

If you’ve decided to travel for treatment, diagnostics, or rehabilitation, the outcome of your trip will directly depend on the clinic you choose. Leading countries in medical tourism (Germany, Switzerland, Israel, Spain, UAE, and others) accept international patients based on a preliminary discussion of the diagnosis and treatment possibilities. The main challenge at this stage is communication difficulties. It’s important not only to translate documents into a specific language but to do so accurately, using numerous Latin terms and abbreviations. By contacting our company, Hospitality MedService, you won’t face such difficulties, which could otherwise lead to misunderstandings or rejection of your treatment application.

What to сonsider when choosing a clinic: expert recommendations

The goal of every patient is to select a clinic where they will receive professional medical services while meeting their accompanying preferences (cost, doctor’s qualifications, facilities, etc.). Below, we outline the critical aspects to consider when choosing a hospital.

Accreditation and certification

Clinics featured on our website hold accreditations or certifications confirming compliance with global quality and safety standards. Key certifications include:

• Joint Commission International (JCI). This certificate is issued by an international commission after a comprehensive evaluation (more than 1,000 criteria). Selected clinics worldwide hold JCI accreditation, which places them among the top centers for diagnostics and treatment.
• International Organization for Standardization (ISO). Awarded by an independent healthcare standardization organization for high-tech facilities and impeccable patient care.
• Medical Travel Quality Alliance (MTQUA). Since 2009, this international alliance has issued certifications to clinics with high ratings for medical tourist services.

Hospitality MedService works exclusively with verified clinics accredited and certified to global standards. By contacting us, you save valuable time on research and avoid unreliable information. For example, the JCI certificate must be renewed every three years following a full re-evaluation. Not all clinics pass re-accreditation but may still display outdated information about an expired certificate on their websites.

Experienced doctors

A highly qualified specialist is invaluable, and patients are willing to travel to any country and clinic where an outstanding professional practices. Key aspects to consider when choosing a doctor include:

• Education and Work Experience: Pay special attention to institutions where the specialist trained. If they include leading European or American universities and clinics, it confirms that the doctor’s knowledge aligns with global medical standards.
• Awards, Publications, and Certifications: Alongside their practice, doctors engaged in scientific research gain deeper insights into the issues they study.
• Membership in Professional Associations: This often proves the doctor’s competencies and their active participation in conferences and seminars to stay updated on medical innovations.
• Number and Complexity of Performed Procedures/Surgeries: Work experience alone doesn’t always indicate high qualifications. Seek additional information about the doctor’s successfully performed surgeries.
• Remote Consultation Availability: Remote communication helps understand the proposed treatment concept and assess whether a trusting relationship can be established in the future.
• Post-Treatment Contact: The recovery period after treatment is crucial and requires professional supervision. Treating physicians stay in touch to monitor the patient’s condition during this time. However, patients often cannot maintain direct contact with doctors after discharge. This is where a service company becomes indispensable. Experienced doctors at Hospitality MedService, fluent in foreign languages, maintain communication with clinic specialists even after treatment completion.

Patient reviews are a key factor in evaluating a doctor, as they reflect not only professional competencies but also communication skills, attention to detail, and the ability to explain medical aspects clearly.

Technical equipment and innovations

Thanks to advanced technologies, many serious diseases are now treatable. Modern equipment enables doctors to perform highly accurate surgeries, make definitive diagnoses (even with subtle symptoms), and monitor patients throughout hospitalization. Clinics with strong diagnostic and surgical bases use radiological devices with low radiation doses to minimize negative impacts on other organs and systems. These medical institutions update their equipment every 3–5 years to keep pace with technological progress.

Today’s top global clinics use AI-based diagnostic devices capable of detecting pathologies earlier than doctors.

Advanced Equipment Includes:

• Latest MRI Scanners: High-resolution imaging with shorter scanning times for improved patient comfort.
• Ultrasound Machines with 3D/4D Visualization: Features elastography (tissue elasticity recognition) and Doppler functions (vessel blood flow analysis).
• CT Scanners: Low-dose radiation with AI-based software for precise diagnostics.
• Automated Analyzers: These devices, used in advanced laboratories, interpret tests in hematology, biochemistry, and molecular testing without human error, directly uploading results into patients’ electronic medical records.
• Robotic Systems: These include CyberKnife (radiosurgery for cancer treatment), Da Vinci (assistive robotics for complex surgeries), and others.
• Monitoring Systems for Vital Signs: Enables continuous observation of physiological parameters via remote access, allowing doctors to track patients through smartphone apps.
• Rehabilitation Systems: Robots like Locomat Pro Walking Robot (integrated with virtual reality) help restore physical and cognitive functions.

Before starting treatment, inquire whether the clinic has the necessary equipment for your diagnosis and treatment. Cutting-edge technology ensures better outcomes and minimizes complications during recovery.

Treatment costs

The cost of medical services varies significantly across countries—from economically accessible Turkey to luxurious Switzerland. Prices for identical services in these countries can differ several times over. Factors influencing prices include:

• Clinic Rating
• Type of Therapy (outpatient or inpatient) and Associated Conditions
• Doctor’s Qualifications
• Translator, Coordinator, and Transfer Services

Why Our Clients Avoid Overpaying for Treatment:

1. Regional Variation: Prices are influenced not only by the country but also by the clinic’s location. Top hospitals outside major capitals often offer cost savings.
2. Budget Transparency: At Hospitality MedService, we provide clear cost breakdowns for treatment and our services, so you always know where your money goes.
3. Tax-Free Systems: In most European countries, medical tourists can refund taxes after paying for treatment. However, refund policies vary by region.

Visa requirements

Before traveling, confirm whether you need a visa and how long it will take to process. Visa requirements vary by country. The main visa for medical travelers is a medical visa, distinct from a tourist visa.

• Medical Visa: Issued exclusively for healthcare purposes (diagnostics, treatment, rehabilitation). Clinics provide official invitations detailing specific dates required for treatment.
• Tourist Visa: Commonly used for travel, with documentation handled by the patient or specialized agencies.

Climate considerations

Climate can significantly impact treatment and recovery outcomes. For instance, patients with cardiovascular issues should avoid hot countries, while others with respiratory conditions might find certain climates beneficial. Pregnant women often seek warmer regions for the final months of pregnancy and delivery. Consult a specialist regarding your condition before deciding.

Checklist for patients choosing a clinic

Based on the recommendations provided earlier, here are the top tips from experts on how to select a clinic that meets your needs:

• Research the medical institution: Check for international accreditation and certification, as well as awards and recognitions.
• Review the specialist’s credentials: Does the doctor meet your expectations? Pay attention to their specialization, experience, number of similar procedures performed, and the option for remote consultations.
• Evaluate the clinic’s technical capabilities: Does the clinic have the equipment necessary for your treatment or diagnostics, considering your condition?
• Assess the cost of medical services: Use the tips mentioned above to save on expenses.
• Read patient reviews: Look for feedback from individuals who have been treated for similar conditions at the clinic.
• Consider the country’s climate: Ensure it suits your health and recovery needs.
• Check migration requirements and visa needs: Determine whether a visa is necessary and how long it will take to process.

A detailed checklist will help you systematically select a clinic, ensuring all aspects are covered. If you have enough time and experience in research, this approach is suitable. Otherwise, it’s better to entrust this task to professionals.

Hospitality Medservice is your trusted partner in finding the best clinic worldwide. On our website, we represent only reputable medical institutions with advanced facilities and the latest treatment protocols. Explore clinics, get to know the doctors, compare treatment costs, and reach out to us for assistance with organizing:

• Treatment travel
• In-person appointments
• Video consultations
• Second opinions

Leave a request on our website, and our medical coordinator will contact you shortly.

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Reviewed by: Marianna Sharipova, MD, Medical Director of HMS, 20 years of experience in medical tourism.