Our Team
Every inquiry is handled by a team of specialists.
Medical cases are reviewed by a physician, while a separate team takes care of your trip.
Medical Concierge
Marianna
Medical Director, Physician
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My role
Choosing the right clinic shouldn’t be a guessing game. I review your case with our medical board, select a vetted physician, and personally oversee complex situations.
What I can help with
- A thorough initial review of your case
- Matching you with an experienced medical coordinator
- Oversight of your treatment at every stage
- Second opinions for complex diagnoses
- Personal involvement in difficult or disputed cases
Experience & Achievements
20+
years in medical tourism
1350+
complex cases personally overseen
180+
partner clinics worldwide
230+
videoconsultations with professors
Medical Concierge
Seda
Medical Coordinator
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My role
My medical background helps me make sense of your case: I analyze the treatment options your clinic proposes, explain them clearly, and tailor your trip to your needs.
What I can help with
- Research and analysis of specialized clinics and doctors
- Negotiating with clinics and doctors on your behalf
- Clear explanations of the treatment options your clinic proposes
- End-to-end trip planning and logistics
- 24/7 support throughout your trip
Experience & Achievements
6+
years in the medical field
250+
treatment trips organized abroad
150+
oncology cases
48+
videoconsultations with professors
Medical Concierge
Nina
Medical Copywriter
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My role
My medical background helps me turn complex medical topics into plain language — writing about conditions and the latest treatment methods used in medicine worldwide.
What I can help with
- Fact-checking medical content for accuracy
- Translating complex medical information for a general audience
- Writing about clinics, doctors, and treatment methods
- Coordinating with our medical director before publication
Experience & Achievements
13+
years in the medical field
10+
years in medical copywriting
600+
medical articles written
55+
medical topics and specialties covered
Medical Concierge
Maria
Director of Resort & Wellness
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My role
For 15 years, I’ve specialized in organizing medical spa treatment worldwide: I match the program to your doctor’s recommendations and coordinate every detail with the resort.
What I can help with
- Matching a medical spa to your doctor’s recommendations
- Coordinating drinking, balneo- and physiotherapy programs
- Negotiating with spa resorts and medical wellness clinics
- Handling complex and combined cases
- Coordination throughout your treatment course
Experience & Achievements
15+
years in medical tourism
300+
partner resorts worldwide
850+
wellness programs organized
480+
drinking-cure programs
Client Service
Svetlana
Head of Client Service
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My role
I lead the client service team and personally oversee contracts, visas, payments, and hotel and flight bookings — so you can focus on your health, not the paperwork.
What I can help with
- Drawing up contracts
- Visa arrangements for your destination country
- Handling payments and documentation
- Booking hotels and flights
- Arranging excursions
Experience & Achievements
20+
years in medical tourism
2500+
visas and contracts processed
5000+
hotels and flights booked
15+
countries with visa expertise
Client Service
Vasilina
Client Service Manager
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My role
Part of Svetlana’s team, I handle visas, contracts, payments, and hotel and flight bookings, plus travel insurance for your stay abroad — the entire logistics side is on me.
What I can help with
- Contracts with clients and partners
- Preparing visa and insurance document packages
- Payment and paperwork coordination
- Finding and booking hotels and flights
- Helping arrange excursions
Experience & Achievements
5+
years in client service
300+
visas and contracts processed
1000+
hotels and flights booked
90+
excursions organized
Marketing
Diana
Head of Marketing
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My role
I shape the company’s growth strategy and lead our marketing and content team — so you can easily find answers to your questions and get timely, quality support.
What I can help with
- Leading our team of copywriters and marketing specialist
- Building brand recognition and lasting trust
- A quick, clear path from your question to the answer
- Clear, well-organized information about our services and destinations
Experience & Achievements
12+
years in marketing
10+
years in medical concierge services
55+
marketing campaigns delivered
5+
people on the team under her direct leadership
Marketing
Darya
Internet Marketer
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My role
Part of Diana’s team, I handle our content and Google rankings — so you can easily find us online and trust the information you find on our site.
What I can help with
- Making it easy to find HMS on Google when researching treatment abroad
- Accurate, fact-checked information on our site
- Up-to-date details on clinics, doctors, and destinations
- A recognizable brand, so you know who can help you find the right doctor
Experience & Achievements
6+
years in internet marketing
2000+
pages optimized
300+
SEO audits conducted
10+
websites